Every conversation,
mastered in
one workspace
Never Miss a Message. Never Lose a Customer. Bring every conversation into one high-performance inbox.
Inbox
Job Thane

Jessica W.
Hi there, can I ask for more details? I'm so interested!

Susan L.
Hi there, can I ask for more details? I'm so interested!

John S.
Hi there, can I ask for more details? I'm so interested!
7+ channels. Zero switching
LINE OA, Facebook, Instagram, Shopee, Lazada, TikTok Shop and more — every message from every platform, in one place.
Extract Info
Select Best
Serve Customer
Automate the routine. Elevate the team
Your AI replies, routes, and tags every conversation automatically — so your team focuses on the conversations that truly need a human.
Avg 12 Hr. Response rate
82.9%
+9.0%New vs Return customers
Every insight, in real time
Know which channels drive the most sales, how fast your team responds, and where to improve — so every decision is backed by data.
Increase income
20%From 31 Jan 2026 - 30 Jun 2026
Conversations become revenue
Create orders, send payment links, and close the sale — without ever leaving the conversation.
01
Every channel, connected
Link LINE OA, Facebook, Instagram, Shopee, Lazada and more — each takes under 5 minutes. No developer needed.
02
Your AI, briefed once
Add your FAQs and routing rules — your AI handles every conversation from there. Done in an hour.
03
Every message, answered
Your team sees every conversation in one place — and responds to every customer in seconds.
Silence is expensive
When conversations are scattered, customers don't wait — they move on.
Blind Interactions
Selling on five platforms means five different versions of your customer.
5+ tabs, zero focus.
Your team spends more time switching platforms than actually helping customers.
Agent Collision
Stop the "double-reply" mess. Two people shouldn't answer the same chat.
No idea what's working
Which channel converts best? Which agent is overwhelmed? Right now, you're just guessing.
Guessing isn't a strategy.
Without visibility across every channel, decisions are based on instinct — not insight.
Missed messages. Missed sales.
One unanswered message is all it takes for a customer to move on — and they rarely come back.
Notification Fatigue
When every app pings at once, real buyers get lost in the noise.
Robotic Manual Work
Your best sellers shouldn't spend half their day copy-pasting tracking numbers.
The Analytics Void
You can't improve a response time that you aren't measuring.
The OTP Nightmare
A chat came in at 9pm. No one saw it. By morning, the customer already bought elsewhere.
Everything connected. Nothing missed
Every channel, brought together — with AI that works around the clock, so your team focuses on what matters most: your customers.

All your chats. One inbox for your team.
LINE, Facebook, Instagram, TikTok, Shopee, and Lazada messages all land in one inbox — read, reply, and manage every conversation from one screen.
Handle the repeat work. Reach the right people.
Auto-reply and tag conversations by rule, then send targeted broadcasts — without lifting a finger for the routine stuff.
Know when a reply is running late.
Set a response time target, and see exactly which conversations are on track and which need attention — automatically.
Your team's access, under control.
Every login is protected, every role has clear limits, and sensitive customer data stays encrypted.
The right tools, right here
Every feature designed around a real job — so your team spends less time on tools and more time on customers.

Jessica W.
Hi there, can I ask for more details? I'm so interested!

Susan L.
Hi there, can I ask for more details? I'm so interested!

John S.
Hi there, can I ask for more details? I'm so interested!
7+ channels. Zero switching
LINE OA, Facebook, Instagram, Shopee, Lazada, TikTok Shop and more — every message from every platform, in one place.
Extract Info
Select Best
Serve Customer
Automate the routine. Elevate the team
Your AI replies, routes, and tags every conversation automatically — so your team focuses on the conversations that truly need a human.
Avg 12 Hr. Response rate
82.9%
+9.0%New vs Return customers
Every insight, in real time
Know which channels drive the most sales, how fast your team responds, and where to improve — so every decision is backed by data.
Increase income
20%From 31 Jan 2026 - 30 Jun 2026
Conversations become revenue
Create orders, send payment links, and close the sale — without ever leaving the conversation.

Your customer data is locked down
Zimple is built with enterprise-grade security to protect every conversation — ensuring privacy, compliance, and total control over your information.
What's yours stays yours.
We don't mine your data, sell your insights, or use your conversations to improve our AI — what's yours is completely yours.
Encrypted at every step.
Every message is encrypted end to end — what's said between you and your customers stays that way, always.
Only the right people see the right data.
Set exactly who can see, manage, and respond to conversations with role-based access and two-factor authentication built in.
PDPA compliant. Data stays in Thailand.
Built to meet Thailand's PDPA requirements — so your business stays compliant and your customers' data stays where it belongs.
The platform that understands your business
Every business has its own way of talking to customers. ZimpleOmni is built to match yours.
Start free trial
Travel
Auto-reply to booking questions, send offers to the right travelers, and know what's overdue before it's too late.

Real Estate
Auto-tag inquiries the moment they arrive, keep every customer's history in one place, and know which ones are waiting too long.

Healthcare
Keep access tightly controlled, auto-reply to routine questions, and give every patient channel one inbox.

Retail & brand
Bring every channel into one inbox, auto-reply while your team catches up, and target the customers who actually care.

Hospitality
Reply to booking questions & FAQs at any hour, and reach past guests with the right message at the right time.

Education
Auto-reply to the questions you get every term, reach the right families, and keep student data access controlled.
Simple pricing, for every team size
Monthly plans, billed in THB. Talk to us if you need something different.
Basic
Recommended฿1,659
/mo
฿23,880/year · ฿19,900 billed annually
For shops bringing every chat into one place.
5 seats included
Unified inbox, unlimited channels
Unlimited conversations & contacts
LINE broadcast
AI Auto-Reply 500 messages / month
AI Assist: chat summaries & suggested replies
SLA & team dashboard
Everything your team needs.
In one workspace.
Whatever channel your customers use, every message lands in one place — so nothing slips through.