Trusted by 12,000+ teams in Thailand

Every conversation,
mastered in
one workspace

Never Miss a Message. Never Lose a Customer. Bring every conversation into one high-performance inbox.

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AI Powered
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Jessica W.

Hi there, can I ask for more details? I'm so interested!

Susan L.

Hi there, can I ask for more details? I'm so interested!

John S.

Hi there, can I ask for more details? I'm so interested!

Channels

7+ channels. Zero switching

LINE OA, Facebook, Instagram, Shopee, Lazada, TikTok Shop and more — every message from every platform, in one place.

Extract Info

Select Best

Serve Customer

AI

Automate the routine. Elevate the team

Your AI replies, routes, and tags every conversation automatically — so your team focuses on the conversations that truly need a human.

Avg 12 Hr. Response rate

82.9%

+9.0%

New vs Return customers

70%New customers
New customers1,498
Return customers642
Insights

Every insight, in real time

Know which channels drive the most sales, how fast your team responds, and where to improve — so every decision is backed by data.

Increase income

20%

From 31 Jan 2026 - 30 Jun 2026

Commerce

Conversations become revenue

Create orders, send payment links, and close the sale — without ever leaving the conversation.

01

Every channel, connected

Link LINE OA, Facebook, Instagram, Shopee, Lazada and more — each takes under 5 minutes. No developer needed.

02

Your AI, briefed once

Add your FAQs and routing rules — your AI handles every conversation from there. Done in an hour.

03

Every message, answered

Your team sees every conversation in one place — and responds to every customer in seconds.

Sound familiar?

Silence is expensive

When conversations are scattered, customers don't wait — they move on.

Blind Interactions

Selling on five platforms means five different versions of your customer.

5+ tabs, zero focus.

Your team spends more time switching platforms than actually helping customers.

Agent Collision

Stop the "double-reply" mess. Two people shouldn't answer the same chat.

No idea what's working

Which channel converts best? Which agent is overwhelmed? Right now, you're just guessing.

Guessing isn't a strategy.

Without visibility across every channel, decisions are based on instinct — not insight.

Missed messages. Missed sales.

One unanswered message is all it takes for a customer to move on — and they rarely come back.

Notification Fatigue

When every app pings at once, real buyers get lost in the noise.

Robotic Manual Work

Your best sellers shouldn't spend half their day copy-pasting tracking numbers.

The Analytics Void

You can't improve a response time that you aren't measuring.

The OTP Nightmare

A chat came in at 9pm. No one saw it. By morning, the customer already bought elsewhere.

This is ZimpleOmni

Everything connected. Nothing missed

Every channel, brought together — with AI that works around the clock, so your team focuses on what matters most: your customers.

ZimpleOmni unified inbox

All your chats. One inbox for your team.

LINE, Facebook, Instagram, TikTok, Shopee, and Lazada messages all land in one inbox — read, reply, and manage every conversation from one screen.

StreamlineConsolidateTrack & TraceSync in Real-timeNever Miss a LeadStreamlineConsolidateTrack & TraceSync in Real-timeNever Miss a Lead
What's inside

The right tools, right here

Every feature designed around a real job — so your team spends less time on tools and more time on customers.

Jessica W.

Hi there, can I ask for more details? I'm so interested!

Susan L.

Hi there, can I ask for more details? I'm so interested!

John S.

Hi there, can I ask for more details? I'm so interested!

Channels

7+ channels. Zero switching

LINE OA, Facebook, Instagram, Shopee, Lazada, TikTok Shop and more — every message from every platform, in one place.

Extract Info

Select Best

Serve Customer

AI

Automate the routine. Elevate the team

Your AI replies, routes, and tags every conversation automatically — so your team focuses on the conversations that truly need a human.

Avg 12 Hr. Response rate

82.9%

+9.0%

New vs Return customers

70%New customers
New customers1,498
Return customers642
Insights

Every insight, in real time

Know which channels drive the most sales, how fast your team responds, and where to improve — so every decision is backed by data.

Increase income

20%

From 31 Jan 2026 - 30 Jun 2026

Commerce

Conversations become revenue

Create orders, send payment links, and close the sale — without ever leaving the conversation.

Security

Your customer data is locked down

Zimple is built with enterprise-grade security to protect every conversation — ensuring privacy, compliance, and total control over your information.

What's yours stays yours.

We don't mine your data, sell your insights, or use your conversations to improve our AI — what's yours is completely yours.

Encrypted at every step.

Every message is encrypted end to end — what's said between you and your customers stays that way, always.

Only the right people see the right data.

Set exactly who can see, manage, and respond to conversations with role-based access and two-factor authentication built in.

PDPA compliant. Data stays in Thailand.

Built to meet Thailand's PDPA requirements — so your business stays compliant and your customers' data stays where it belongs.

Find your fit

The platform that understands your business

Every business has its own way of talking to customers. ZimpleOmni is built to match yours.

Start free trial

Travel

Auto-reply to booking questions, send offers to the right travelers, and know what's overdue before it's too late.

Real Estate

Auto-tag inquiries the moment they arrive, keep every customer's history in one place, and know which ones are waiting too long.

Healthcare

Keep access tightly controlled, auto-reply to routine questions, and give every patient channel one inbox.

Retail & brand

Bring every channel into one inbox, auto-reply while your team catches up, and target the customers who actually care.

Hospitality

Reply to booking questions & FAQs at any hour, and reach past guests with the right message at the right time.

Education

Auto-reply to the questions you get every term, reach the right families, and keep student data access controlled.

Pricing

Simple pricing, for every team size

Monthly plans, billed in THB. Talk to us if you need something different.

Learn more

Basic

Recommended

฿1,659

/mo

฿23,880/year · ฿19,900 billed annually

For shops bringing every chat into one place.

5 seats included

Unified inbox, unlimited channels

Unlimited conversations & contacts

LINE broadcast

AI Auto-Reply 500 messages / month

AI Assist: chat summaries & suggested replies

SLA & team dashboard

Try for free
Start from today

Everything your team needs.
In one workspace.

Whatever channel your customers use, every message lands in one place — so nothing slips through.